{"id":25176,"date":"2024-06-14T13:54:57","date_gmt":"2024-06-14T16:54:57","guid":{"rendered":"https:\/\/www.certaja.com.br\/fiqueligado\/?p=25176"},"modified":"2024-06-14T13:54:58","modified_gmt":"2024-06-14T16:54:58","slug":"reciclagem-do-relacionamento-com-o-cooperado","status":"publish","type":"post","link":"https:\/\/www.certaja.com.br\/fiqueligado\/reciclagem-do-relacionamento-com-o-cooperado\/","title":{"rendered":"Reciclagem do Relacionamento com o Cooperado"},"content":{"rendered":"\n<div class=\"wp-block-uagb-image uagb-block-4a8417af wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/Image_20240613_102925_993-1024x768.jpeg ,https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/Image_20240613_102925_993-scaled.jpeg 780w, https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/Image_20240613_102925_993-scaled.jpeg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/Image_20240613_102925_993-1024x768.jpeg\" alt=\"\" class=\"uag-image-25188\" width=\"1024\" height=\"768\" title=\"\" loading=\"lazy\"\/><\/figure><\/div>\n\n\n\n<p><br>Os colaboradores do setor de Relacionamento com o Cooperado e os parceiros dos postos de atendimento da CERTAJA Energia participaram de uma reciclagem, no dia 08 de junho, no Audit\u00f3rio Frederico Dami\u00e3o Arnt Bavaresco. <\/p>\n\n\n\n<p>A capacita\u00e7\u00e3o teve como objetivo atualizar os processos existentes e abordar as novidades dos servi\u00e7os junto \u00e0 Resolu\u00e7\u00e3o Normativa 1000\/2021 da ANEEL.<\/p>\n\n\n\n<p>Dentre os assuntos abordados, o cooperativismo, a padroniza\u00e7\u00e3o de servi\u00e7os, a comunica\u00e7\u00e3o e empatia no atendimento foram destaques. Para o desenvolvimento dos temas propostos, a iniciativa contou com a parceria dos colegas:<br><br><strong>Fabiana Martins<\/strong>, do setor de Relacionamento com o Cooperado, que compartilhou seus conhecimentos sobre coopera\u00e7\u00e3o e a import\u00e2ncia de se fazer parte de uma cooperativa como a CERTAJA Energia;<\/p>\n\n\n\n<p><strong>Marciano Vicari<\/strong>, <strong>St\u00e9fani Palagi<\/strong>, <strong>Natascha Quadros<\/strong> e <strong>Katieli Salgado<\/strong>, do setor Financeiro, que atualizaram os atendentes sobre os processos j\u00e1 existentes;<\/p>\n\n\n\n<p><strong>Miriam Franco<\/strong> e <strong>Aline Kichhein<\/strong>, do setor de Faturamento, que esclareceram d\u00favidas referentes \u00e0s tarifas e aos processos de faturamento.<\/p>\n\n\n<style>.kb-gallery-id-25176_75dd34-d6 .kadence-blocks-gallery-item .kb-gal-image-radius, .kb-gallery-id-25176_75dd34-d6 .kb-slide-item .kb-gal-image-radius img{border-radius:0px 0px 0px 0px;;}<\/style><div 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kadence-blocks-gallery-item-hide-caption\" \"><a href=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/Treinamento-de-reciclagem-SRC-08.06.jpeg\" class=\"kb-gallery-item-link\"   data-lbwps-width=\"1600\" data-lbwps-height=\"901\" data-lbwps-srcsmall=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/Treinamento-de-reciclagem-SRC-08.06-300x169.jpeg\"><div class=\"kb-gal-image-radius\"><div class=\"kb-gallery-image-contain kadence-blocks-gallery-intrinsic kb-gallery-image-ratio-inherit kb-has-image-ratio-inherit\" ><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/Treinamento-de-reciclagem-SRC-08.06-1024x577.jpeg\" width=\"1024\" height=\"577\" alt=\"\" data-full-image=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/Treinamento-de-reciclagem-SRC-08.06.jpeg\" 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709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/div><\/div><\/a><\/figure><\/div><\/div><\/div><div class=\"kb-slide-item kb-gallery-slide-item\"><div class=\"kadence-blocks-gallery-item\"><div class=\"kadence-blocks-gallery-item-inner\"><figure class=\"kb-gallery-figure kb-gallery-item-has-link kadence-blocks-gallery-item-hide-caption\" \"><a href=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/Image_20240613_102914_677.jpeg\" class=\"kb-gallery-item-link\"   data-lbwps-width=\"3840\" data-lbwps-height=\"2160\" data-lbwps-srcsmall=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/Image_20240613_102914_677-300x169.jpeg\"><div class=\"kb-gal-image-radius\"><div class=\"kb-gallery-image-contain kadence-blocks-gallery-intrinsic kb-gallery-image-ratio-inherit kb-has-image-ratio-inherit\" ><img loading=\"lazy\" decoding=\"async\" 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data-lbwps-srcsmall=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-13-at-10.59.21-300x169.jpeg\"><div class=\"kb-gal-image-radius\"><div class=\"kb-gallery-image-contain kadence-blocks-gallery-intrinsic kb-gallery-image-ratio-inherit kb-has-image-ratio-inherit\" ><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-13-at-10.59.21-1024x577.jpeg\" width=\"1024\" height=\"577\" alt=\"\" data-full-image=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-13-at-10.59.21.jpeg\" data-light-image=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-13-at-10.59.21.jpeg\" data-id=\"25191\" class=\"wp-image-25191 skip-lazy\" srcset=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-13-at-10.59.21-1024x577.jpeg 1024w, https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-13-at-10.59.21-300x169.jpeg 300w, https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-13-at-10.59.21-768x432.jpeg 768w, https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-13-at-10.59.21-1536x865.jpeg 1536w, https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-13-at-10.59.21-1200x676.jpeg 1200w, https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/WhatsApp-Image-2024-06-13-at-10.59.21.jpeg 1600w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/div><\/div><\/a><\/figure><\/div><\/div><\/div><div class=\"kb-slide-item kb-gallery-slide-item\"><div class=\"kadence-blocks-gallery-item\"><div class=\"kadence-blocks-gallery-item-inner\"><figure class=\"kb-gallery-figure kb-gallery-item-has-link kadence-blocks-gallery-item-hide-caption\" \"><a href=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/20240608_082430.jpg\" class=\"kb-gallery-item-link\"   data-lbwps-width=\"4000\" data-lbwps-height=\"3000\" data-lbwps-srcsmall=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/20240608_082430-300x225.jpg\"><div class=\"kb-gal-image-radius\"><div class=\"kb-gallery-image-contain kadence-blocks-gallery-intrinsic kb-gallery-image-ratio-inherit kb-has-image-ratio-inherit\" ><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/20240608_082430-1024x768.jpg\" width=\"1024\" height=\"768\" alt=\"\" data-full-image=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/20240608_082430-scaled.jpg\" data-light-image=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/20240608_082430-scaled.jpg\" data-id=\"25190\" class=\"wp-image-25190 skip-lazy\" srcset=\"https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/20240608_082430-1024x768.jpg 1024w, https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/20240608_082430-300x225.jpg 300w, https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/20240608_082430-768x576.jpg 768w, https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/20240608_082430-1536x1152.jpg 1536w, https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/20240608_082430-2048x1536.jpg 2048w, https:\/\/www.certaja.com.br\/fiqueligado\/wp-content\/uploads\/2024\/06\/20240608_082430-1200x900.jpg 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/div><\/div><\/a><\/figure><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Os colaboradores do setor de Relacionamento com o Cooperado e os parceiros dos postos de atendimento da CERTAJA Energia participaram de uma reciclagem, no dia 08 de junho, no Audit\u00f3rio Frederico Dami\u00e3o Arnt Bavaresco. A capacita\u00e7\u00e3o teve como objetivo atualizar os processos existentes e abordar as novidades dos servi\u00e7os junto \u00e0 Resolu\u00e7\u00e3o Normativa 1000\/2021 da &hellip; <a href=\"https:\/\/www.certaja.com.br\/fiqueligado\/reciclagem-do-relacionamento-com-o-cooperado\/\" class=\"more-link\">Continue lendo<span class=\"screen-reader-text\"> &#8220;Reciclagem do Relacionamento com o Cooperado&#8221;<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[600],"tags":[13],"class_list":["post-25176","post","type-post","status-publish","format-standard","hentry","category-edicao-851","tag-aconteceu"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"post-thumbnail":false},"uagb_author_info":{"display_name":"Fabiana Martins","author_link":"https:\/\/www.certaja.com.br\/fiqueligado\/author\/fabiana\/"},"uagb_comment_info":0,"uagb_excerpt":"Os colaboradores do setor de Relacionamento com o Cooperado e os parceiros dos postos de atendimento da CERTAJA Energia participaram de uma reciclagem, no dia 08 de junho, no Audit\u00f3rio Frederico Dami\u00e3o Arnt Bavaresco. A capacita\u00e7\u00e3o teve como objetivo atualizar os processos existentes e abordar as novidades dos servi\u00e7os junto \u00e0 Resolu\u00e7\u00e3o Normativa 1000\/2021 da&hellip;","_links":{"self":[{"href":"https:\/\/www.certaja.com.br\/fiqueligado\/wp-json\/wp\/v2\/posts\/25176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.certaja.com.br\/fiqueligado\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.certaja.com.br\/fiqueligado\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.certaja.com.br\/fiqueligado\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.certaja.com.br\/fiqueligado\/wp-json\/wp\/v2\/comments?post=25176"}],"version-history":[{"count":4,"href":"https:\/\/www.certaja.com.br\/fiqueligado\/wp-json\/wp\/v2\/posts\/25176\/revisions"}],"predecessor-version":[{"id":25206,"href":"https:\/\/www.certaja.com.br\/fiqueligado\/wp-json\/wp\/v2\/posts\/25176\/revisions\/25206"}],"wp:attachment":[{"href":"https:\/\/www.certaja.com.br\/fiqueligado\/wp-json\/wp\/v2\/media?parent=25176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.certaja.com.br\/fiqueligado\/wp-json\/wp\/v2\/categories?post=25176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.certaja.com.br\/fiqueligado\/wp-json\/wp\/v2\/tags?post=25176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}